On demand HR Services
Workplace Mediation
If you manage staff, it's inevitable that, at some point, you will experience some conflict within your team.
When this happens, it's tricky for an employer to decide who's right and wrong.
A breakdown in working relationships may be due to a personality clash, cultural differences or poor communication.
Doing nothing and hoping they sort it out might work in some cases, but it's still likely to impact productivity, absence, and engagement. It also has the potential to draw in other team members.
In many scenarios, we can resolve the issue early by facilitating a meeting between the staff, which may only take an hour. However, formal mediation has a very high success rate for more deep-rooted conflicts and is significantly cheaper than a tribunal case for all parties.
To put it simply, mediation is a useful method for rebuilding relationships or finding an alternative path forward.
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